Oto Grupo - Otorrino Madureira - Rio de Janeiro - RJ
4.5/5
â
based on 8 reviews
Contact Oto Grupo - Otorrino Madureira
Address : | Oto Grupo - Otorrino Madureira - R. Soares Caldeira, 142 - 1113 - Madureira, Rio de Janeiro - RJ, 21351-080, Brazil |
Phone : | đ +88 |
Postal code : | 21351-080 |
Website : | http://otogrupo.com.br/ |
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liliane pacheco on Google
â â â â â Atendimento perfeito. Tds muito atenciosos. Doutora Ana Carolina bem cautelosa e paciente para responder tds as perguntas que foram feitas. Apesar da gravidade do problema conseguiu nĂłs deixar tranquila com a situação. Obrigada pelo exelente atendimento.
Perfect service. You are very attentive. Doctor Ana Carolina very cautious and patient to answer all the questions that were asked. Despite the seriousness of the problem, he managed to leave us calm with the situation. Thank you for the excellent service.
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LaĂz Loureiro on Google
â â â â â Trouxe minha filha pra fazer audiometria para entregar no colegio Pedro II pois o edital solicotava esse exame noo dia 14/01.
Minha filha de 4 anos. E eu tbm estava com meu bebe de 5 meses. O exame veio carimbano e assinado pela fono que realizou o exame. E nao foi assinado pelo otorrino.
Como tinha consulta na semana seguinte com o otorrino de minha filha e com a pediatra levei o exame para que eles vissem e os dois profissionais de medicina me informaram o mesmo. Que esse exame deveria ser assinado por um otorrino do local onde fiz o exame. Então com meus dois filhos nos braços retornei ao consultório OTO GRUPO .na unidade de Madureira mesmo.local em que realizei o exame. E lå me informaram que para eu ter a assinatura da otorrino daqui precisaria passar por uma consulta. Além de precisar passar pela consulta esperei mais de 1 hora para ser atendida pois me colocaram como encaixe.
1 - eu era prioridade
2 - pelo transtorno que tive de retornar por causa de uma assinatura deveriam pagar minha ficha e me colocar como a prĂłxima tendo em vista tbm que nĂŁo atrapalhados a consulta dos prĂłximos pacientes pois ela nĂŁo seria consultada. Seria apenas uma assinatura.
EntĂŁo aviso a todos os pacientes ao pesquisarem sobre a clĂnica. Olhem seus exames e exijam no dia que seja assinado e carimbado pelo mĂ©dico responsĂĄvel. Confiram se estĂĄ com o laudo. Pois tive esse problema e por conta disso nunca indicaria estĂĄ clĂnica a ninguĂ©m e muito menos retornaria.
I brought my daughter to do audiometry to deliver to Pedro II school because the notice requested this exam on the 14th of January.
My 4 year old daughter. And I was also with my 5 month old baby. The exam came from a stamp and was signed by the phono that performed the exam. And it was not signed by the ENT.
As I had an appointment the following week with my daughter's ENT and the pediatrician I took the exam for them to see and the two medical professionals informed me the same. That this exam should be signed by an ENT specialist from the place where I took the exam. Then, with my two children in my arms, I returned to the OTO GRUPO. Office in the Madureira unit. The place where I took the exam. And there they informed me that for me to have the signature of the otorrino here, I would need to undergo a consultation. In addition to needing to go through the consultation I waited more than 1 hour to be attended because they put me as a fitting.
1 - I was a priority
2 - due to the inconvenience that I had to return because of a subscription, they should pay my card and put me as the next one, in view of the fact that the consultation of the next patients will not be disturbed because she would not be consulted. It would just be a subscription.
So I warn all patients when researching the clinic. Look at your exams and demand on the day that it is signed and stamped by the responsible doctor. Check if you have the report. Because I had this problem and because of that I would never indicate this clinic to anyone and much less would I return.
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Marcio gomes on Google
â â â â â Marquei uma audiometria para 26/02/2018 com consulta com otorrino, depois da audiometria pronta estava claro um perda auditiva bilateral, e mĂ©dico me disse q nĂŁo tinha o que fazer,a nĂŁo ser usar um aparelho auditivo e tbm nem tĂŁo pouco me disse qual era o motivo da perda auditiva e tbm nĂŁo me solicitou outros exames, quem me descreveu o laudo foi um mĂ©dico porĂ©m o carimbo da audiometria estĂĄ como Dra. FĂĄtima.
Graças a Deus me indicaram uma dra. IncrĂvel q eu tenho q agradecer muito, ela sim Ă© uma Ăłtima profissional Dra. Dulce Helena GuimarĂŁes conseguiu de cara me diagnĂłsticar, e me encaminhou para um outro otorrino incrĂvel quĂȘ Ă© Dr. Marcelo Tepedino jĂșnior, esses dois otorrinos sĂŁo excelentes, fui diagnĂłsticado com otosclerose bilateral, e graças a eles hj estou sendo tratado de forma correta.
I scheduled an audiometry for 02/26/2018 with consultation with an ENT, after the audiometry was ready it was clear a bilateral hearing loss, and the doctor told me that I had nothing to do, except to use a hearing aid and also told me what was the reason for the hearing loss and also did not ask me for other tests, who described the report to me was a doctor but the stamp of the audiometry is like Dr. FĂĄtima.
Thank God I was referred by a dr. It's amazing that I have to thank you very much, she is a great professional. Dr. Dulce Helena GuimarĂŁes managed to diagnose me right away, and referred me to another incredible ENT doctor, Dr. Marcelo Tepedino, these two ENTs are excellent, I was diagnosed with Bilateral otosclerosis, and thanks to them today I am being treated correctly.
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Regina Maria on Google
â â â â â Em 2019 o Dr. JosĂ© Raphael descobriu que eu tinha dois tumores nas cordas vocais, fiz a cirurgia com ele e o pĂłs cirĂșrgico e foi tudo maravilhoso. Excelente profissional e tambĂ©m sua equipe.
In 2019, Dr. José Raphael discovered that I had two tumors on the vocal cords, I had surgery with him and the post-surgical one and everything was wonderful. Excellent professional and also his team.
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JĂ©ssica Assis on Google
â â â â â ClĂnica maravilhosa ! Precisei fazer um exame recentemente lĂĄ de videoestrobolaringoscopia para ser entregue em um concurso pĂșblico. Tinha acabado de fazer um exame em outra clĂnica da qual tive um pĂ©ssimo atendimento em todos os sentidos...
Na clĂnica OTO-GRUPO eles me acolheram, resolveram o meu problema, me deram um laudo extremamente detalhado e o DVD do exame possuĂa a imagem e o ĂĄudio perfeitos ! A equipe inteira Ă© maravilhosa (desde a Recepção atĂ© os mĂ©dicos, em especial a Dra. Isabella Toledo, super atenciosa, amĂĄvel e profissional).
Se tivesse umas mil estrelinhas para essa clĂnica, eu daria com certeza.
Wonderful clinic! I recently had to take a videostrobolaringoscopy exam there to be delivered in a public tender. I had just taken an exam at another clinic where I had a poor service in every way...
At the OTO-GRUPO clinic they welcomed me, solved my problem, gave me an extremely detailed report and the exam DVD had the perfect image and audio! The entire team is wonderful (from the Reception to the doctors, especially Dr. Isabella Toledo, super attentive, kind and professional).
If there were a thousand stars for this clinic, I would definitely give it.
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Rafael Barcellos on Google
â â â â â Eu fui na semana passada e fui muito bem atendido. Por volta das 15h nĂŁo estava cheio e minha consulta atrasou sĂł 5 minutos. MĂ©dica atenciosa me examinou e tudo correu bem. Recomendo!
I went last week and was very well taken care of. Around 3pm it wasn't crowded and my appointment was only 5 minutes late. A caring doctor examined me and everything went well. I recommend!
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Luciana de Jesus Moura on Google
â â â â â Super recomendo! Dra Ana Carolina da Unidade Madureira atende maravilhosamente bem meu filho todas as vezes que ele vai. Muito acertiva na medicação que passa pra ele e eu sĂł tenho a agradecer a Deus pela vida dela.
I highly recommend! Dr Ana Carolina from the Madureira Unit takes care of my son wonderfully every time he goes. Very accurate in the medication she gives him and I just have to thank God for her life.
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Priscylla Boente on Google
â â â â â O estabelecimento em si Ă© bom, de fĂĄcil localização. Mas sinceramente o meu atendimento foi mediano para ruim, mesmo mostrando exames, relatando episĂłdios recorrentes de otite, Inclusive uma internação etc. A mĂ©dica que me atendeu, disse que no dia, meu ouvido estava Ăłtimo e me passou um remĂ©dio de "rinite" para respirar melhor... Sem se quer passar alguns exames para investigar o que pode estar ocasionando as otites... JĂĄ dizia os antigos, chegue nos hospitais e clinicas, falando que estĂĄ morrendo, se nĂŁo seu atendimento serĂĄ sempre precĂĄrio.
The property itself is good, easy to find. But honestly, my care was average to bad, even showing exams, reporting recurrent episodes of otitis, including hospitalization, etc. The doctor who attended to me said that on the day my ear was fine and gave me a medicine for "rhinitis" to breathe better... Without wanting to go through some tests to investigate what could be causing the otitis... the old ones, arrive at hospitals and clinics, saying that they are dying, otherwise their care will always be precarious.
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